KHC Continues With Extra Safety and Screening Procedures as the Hospital Looks to Reopen Service Lines

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Knoxville Hospital and Clinics logo

(from KHC)
KNOXVILLE, IA –In order to protect staff and patients, Knoxville Hospital & Clinics (KHC) has implemented additional screening and safety procedures for patients and visitors who enter campus.

Homemade Face masks
KHC encourages all patients and visitors over the age of two to wear a homemade face covering or face mask when visiting KHC locations. Thanks to the generosity of donors and community partners, KHC will provide homemade masks to those who arrive without one.

KHC continues to accept homemade face masks. Staff have found that the Olson style mask has worked particularly well. Patterns for the Olson style are found on the hospital website: https://knoxvillehospital.org/wp-content/uploads/2020/05/OlsonMask_wPattern_KHC.pdf. Donations can be dropped off at the screening station at the entrance to campus.

KHC reminds the community to practice proper social distancing guidelines provided by the Center for Disease Control and Prevention (CDC). The CDC recommends individuals wear face coverings in public settings where other social distancing measures are difficult to maintain. Learn more: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

Clinic appointments

KHC encourages patients to schedule a visit with their provider to maintain their healthy lifestyle. Patients may schedule an appointment in the clinic or a virtual visit using KHC’s Mobile Express Care on your mobile device, tablet or laptop.

Prior to a patient’s visit, KHC staff will screen individuals over the phone for the following symptoms: fever, cold, flu, cough, nausea, vomiting, and diarrhea. Individuals presenting with at least one of these symptoms will be directed to the Bell Avenue Clinic for further evaluation.

To schedule an appointment:

At the Knoxville Clinic, call (641) 842-7211
At the Pleasantville Clinic, call (515) 848-3113
For Mobile Express Care, visit https://knoxvillehospital.org/clinics/request-a-virtual-visit/

Process for entering campus:

In order to protect staff and patients, KHC has implemented procedures for everyone who enters the hospital campus.

All non-employees must enter the KHC campus through the Emergency Entrance, off Howard Street. The main parking lot entrance from Highway 14 (Lincoln Street) is closed.
KHC staff will screen individuals in their vehicles for the following symptoms: fever, cold, flu, cough, nausea, vomiting, and diarrhea. To enter the building, individuals presenting with at least one of these symptoms will be directed to the Bell Avenue Clinic for further evaluation.
Individuals must wear a sticker in the hospital, provided by hospital staff at the time they are screened, which indicates they have been cleared to enter KHC.
KHC continues to not allow visitors into the building with the exception of surgery, hospice, pediatric and critical emergency situations. Only one person in these select situations is allowed to be with the patient.

Please allow extra time for the screening process prior to a scheduled visit. We understand these screenings may be an inconvenience, but it is an important step in our dedication to protecting the health of our patients, staff, families, and community due to the recent cases of COVID-19 in Iowa.