City of Pella COVID-19 closure updates

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(from the City of Pella)
All City of Pella offices, recreational facilities, and playgrounds will remain closed to the public until further notice. While our facilities remain closed to walk-in traffic, City staff is available to assist members of the public via email or by phone. Requests for in-person assistance must be made in advance and will be scheduled by appointment only. Visit our website at for specific City department hours and contact

The Pella Police Department will remain open during this time with additional precautions in place. To lessen the risk of exposure when possible, the Police Department will be taking reports by phone.

While the Police Department remains operational, the public is strongly encouraged to call
641.628.4921 for all non-emergencies. If an in-person visit to the Police Department is necessary, please use the intercom system by the marked door on the north side of the building near the overhead garage doors. Individuals needing emergency assistance should continue to call 911.

The Pella Public Library will begin a curbside pick-up program effective Monday, May 4. To utilize this program, patrons can reserve materials online at or by calling 641.628.4268 during regular business hours. For more information, visit our website at

Below are a few additional resources to assist our citizens during this time:
– Payment of utility bills can be handled through the following methods:
• Automated phone system at 844.546.8162
• Online at
• Drop boxes located at City Hall, in the alley behind the library, and at Hy-Vee
– If you are having difficulty paying your utility bill, contact City Hall at 641.628.4173
– All public meeting changes will be online at
Additional Information and Updates
The City of Pella will continue to provide updates as they are available via our social media accounts and website. If you would like to opt-in to receive a notification when updates are available, sign-up at and choose the “Emergency Alerts” distribution group.

Finally, the United Way hotline feature has been activated for all Marion County residents who have questions regarding COVID-19. The line is available 24 hours per day, 7 days per week by calling 211 or 800.244.7431.